Returns & Exchanges Policy

At ADRIAN KSA, we offer a hassle-free return policy allowing you to return or exchange items within 14 days of delivery, provided they are in their original condition with tags attached. We are committed to ensuring your fashion experience is seamless from purchase to return.

Return Process

  • 1.
    Initiate Your Request

    Log into your ADRIAN KSA account and navigate to 'Order History' to select the items you wish to return and submit a request.

  • 2.
    Pack the Items

    Place the unworn items back into their original packaging with all designer tags and the invoice included to ensure a valid return.

  • 3.
    Hand Over to Courier

    Our logistics partner will contact you within 48 hours to schedule a convenient pickup time from your registered address.

  • 4.
    Receive Your Refund

    Once our quality team inspects the items, your refund will be processed back to your original payment method or as store credit within 7-10 business days.